Frequently Asked Questions
Please check your license key format before proceeding. We have three different formats:
Format 1: Email • Password • Email Password • Phone No. • URL
Format 2: Email • Password • Email Password • Alt Email
Format 3: Email • Password • Email Password • 2FA Code
For Format 1:
1. Enter the Phone No. provided in your license key
2. Visit the URL from your license key
3. Use the verification code shown in the response
For Format 2:
1. Login to Google Email using the “Email” and “Email password”
2. Click “Confirm recovery email” and enter the Alt email provided
3. Once in Gmail, verify Game Account with the code sent to your email
For Format 3:
1. Login to Google Email using the “Email” and “Email password”
2. If prompted for a 2FA code, visit https://2fa.live
3. Enter the provided 2FA code, and the website will return a string like: jsuidjajuwiajbqijazifie|(code)
4. Extract 6-digit code and enter into gmail to proceed
For a more extensive tutorial, please visit your product/account page and scroll to the bottom.
If you encountered issue that the number we provided isn’t working, please proceed to use your own personal phone number to verify.
Check for “License key” at the bottom of your order email. Your login credentials will be in the format: Email—-Password—-Email Password—-Phone No.—-URL. Remove the “—-” separators to use each piece of information for verification.
Please check your Spam/Junk folders, as our messages may sometimes be marked as spam.
Only email us if you still couldn’t find it, we appreciate your cooperation.
Note: Make sure to save both the Phone No. and URL as they are required for account verification.
Our official website. RerollAccount.com is the official website of RerollAccount. Shops with similar names are separate businesses with no connection to us. Orders placed with them are outside our warranty and our support. You can reach us on the channels listed on this page.