A bit complicated. It was a bit complicated at first, trying to login into the account bc the information on how to do it step by step confused me. Later on I ask the for help because I was really confused. No, this wasn’t the first time I bought from here, I got a Genshin account before and it was less complicated. I did it myself and everything, but this WUWA account really confused me. So when I asked for help they didn’t really help me, they just show me that they can log into the account just fine. Which still confused me…but then ofc- I figured it out myself. The account is exactly the way it is, and everything was good. I’m just sharing my experience too.